Responsible gambling

Responsible Gaming at PalmSlots

At PalmSlots, we're committed to providing our players with a safe and enjoyable gaming experience. We understand that problem gambling can affect anyone, regardless of their background or circumstances. That's why we've implemented various tools and measures to support responsible gaming.

Self-Exclusion

If you feel like your gambling habits are becoming an issue, please don't hesitate to reach out to us for assistance. You can exclude yourself from playing on our platform for a minimum period of 6 months or permanently. This will block all access to your account and prevent any new transactions.

To self-exclude, simply contact our support team via email or live chat. We'll guide you through the process and ensure that your exclusion is implemented immediately.

Deposit Limits

You can set deposit limits for yourself to control how much money goes into your gaming account. This can be done on a daily, weekly, or monthly basis. Simply log in to your account and navigate to 'Responsible Gaming' > 'Deposit Limit' to adjust the settings as desired.

Time-Outs

If you need some time away from our games, we offer 24-hour cooling-off periods that reset every day. You can also choose a longer time-out of between 7 days to 30 days if needed.

Account Closure

In extreme cases where players feel they require complete removal from online gaming, we provide the option for account closure. This will disable all access to your account and prevent any further transactions. Please note that this action is permanent and irreversible.

Tools for a Healthy Gaming Experience

To ensure you have the tools you need to gamble responsibly:

• Set deposit limits
• Activate time-outs (24h-30d)
• Self-exclude from gaming

These measures can be found within 'Responsible Gaming' on our platform.